This Acceptable Use Policy (AUP) outlines the rules and guidelines for clients accessing staging environments provided by Back9 Creative. These environments are made available to preview and test work-in-progress prior to launch.
By accessing the staging environment, you agree to comply with the following terms.
1. Purpose of Access
The staging environment is provided solely for:
- Reviewing design, layout, and content prior to final deployment.
- Testing features or functionality.
- Providing feedback as part of the project cycle.
It is not to be used as a live, customer-facing website or for production purposes.
2. Client Responsibilities
Clients must:
- Keep staging credentials private and secure.
- Avoid uploading real customer or business-sensitive data unless explicitly approved.
- Provide timely feedback to avoid delays in the project schedule.
- Refrain from making direct changes to content, plugins, or code unless permitted.
3. Prohibited Uses
The following actions are strictly prohibited:
- Attempting to access admin tools or back-end systems not granted.
- Running third-party scripts or installing plugins.
- Using the environment for any malicious activity, such as security testing without permission.
- Generating high volumes of traffic that could affect server performance.
- Sharing access with unauthorised third parties.
4. Data Handling
Staging environments are not backed up regularly. Back9 Creative is not responsible for any data loss on staging. Final content and approved updates are only guaranteed once pushed to production.
5. Access Expiry
Access to the staging site is temporary and will be disabled:
- Upon project sign-off or launch,
- After 30 days of inactivity,
- Or at Back9 Creative’s discretion.
6. Breach of Policy
Failure to comply with this AUP may result in:
- Immediate suspension of staging access,
- Additional charges for remediation or time lost,
- And in severe cases, termination of service agreements.
For questions regarding this policy or specific permissions, please contact your Back9 Creative project lead.
Back9 Creative Studio
📍 Based in Invercargill & Christchurch, NZ
📧 hello@back9.co.nz