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Ready to grow with AI that Works for you?
Ready to grow with AI that Works for you?
What can an AI assistant handle?
Think about the questions your team answers most weeks. “Do you cover my area?” “What’s included?” “Can I book a time?” A website chat assistant can answer while someone is looking at your services. A voice assistant can help when they’d rather ring.
You decide what it can do. That might mean sharing published prices, booking an available appointment or taking the details your team needs for a quote. When a question needs someone’s judgement, the assistant can arrange a handover and pass on what the customer has already explained.
The 6.15 pm enquiry
Someone rings your electrical business after hours. “I’m in Upper Hutt and I’ve just bought an EV. Can you install a charger?”
Your AI receptionist introduces itself, confirms you cover the area and asks whether the caller already has a charger. It takes their number and agrees a time for a callback. The next morning, your electrician knows who to ring, what the job involves and when to catch them.
How we build your assistant
We use our I.D.E.A. Framework to design, build, and improve!
1. Imagine - Understand the need & Create a Plan
We go through real enquiries with your team. Which questions come up most? Which calls do you miss? Together, we choose the first job your assistant should handle.
2. Design
We shape the conversation around how you work. You approve the answers it can give, the details it should collect and when it should bring in a person.
3. EXECUTE
We build the assistant and connect it to the systems it needs, such as your website, phone, calendar or Amplify HQ. Then we test it with your team, including what happens when the calendar is full or a caller asks for something unexpected.
4. AMPLIFY
Once it’s live, we can review unanswered questions, bookings and handovers. If customers keep getting stuck on the same question, we use those conversations to improve the answer.
AI Chat: What does it cost?
The biggest cost difference is what happens after the assistant answers. A website chat assistant that explains your services and takes a message is a smaller build than a voice receptionist that checks availability, books across three locations and updates your CRM.
One-off setup covers the conversation design, approved answers, connections and testing. Ongoing costs depend on the platform and usage, including call minutes for voice. We quote any monitoring and improvements separately so you can see what it will cost to build and run.
A rough idea of your monthly calls or website enquiries helps us give you a useful estimate.
Which enquiry would you hand over first?
Bring us one question your team answers all the time, or one call you regularly miss. We’ll talk through what an assistant could handle, where your people should step in and what it would take to get started.
What if picking up the conversation was as easy as starting it? Imagine a customer visiting your website or giving you a call after hours. They get an answer, book a time that suits and get on with their evening. When your team calls back, they already know who they’re speaking with and how they can help. The conversation carries on right where it left off.