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Stop Talking About Yourself (And Start Talking To Your Customers)

Posted on by Phil

Are you guilty of talking about yourself too much on your website and social media? You’re not alone! You’re trying to promote yourself and your business. You’re trying to tell the whole world you’re here and that you can help! The risk here is it’s easy to get wrapped up in the “me, me, me” mentality. But let’s face it—no one cares about(or resonates with) how great you are. Especially if you’re the one saying it. That doesn’t mean you shouldn’t talk about yourself at all, but your marketing should focus more on your ideal customer and their needs, rather than just talking about what makes you so great.

Focus On Your Ideal Customer

Your marketing isn’t about you. It should always be focused on your ideal customer. Who are they? What do they need? What problems are they facing? Once you know the answers to these questions, you can create content that speaks directly to them and resonates with them. Instead of talking about yourself or your product/service, focus on how it can solve their problem. This is one of the key things to creating the anatomy of a high-converting website. By addressing issues and creating helpful, relevant content, it will make it much easier for potential customers to see why they should choose you over others in the marketplace.

Be Clear & Concise

We all know that people have short attention spans these days so it’s important to keep your message clear and concise. Get straight to the point and tell them exactly what they need to know without rambling on for too long. Use simple language that anyone can understand and avoid using jargon or industry-specific terms unless absolutely necessary. Keep it short and sweet!

Make It Personal

One of the best ways to connect with your customers is by making it personal. Showing them that there is an actual human behind the product/service is key in building trust with potential customers. Try weaving a personal story into your content or feature quotes from happy customers who have used your product/services before – this will go a long way in convincing people they’ve made the right choice when choosing you over others in the market.

Remember that Marketing isn’t about you

At the end of the day, it’s important to remember that marketing isn’t about you – it’s about helping potential customers solve their problems by providing them with a solution. Put yourself in their shoes – what would make YOU choose one company over another? Focus on creating content that speaks directly to them and shows them why YOU are the best option for solving their problem or meeting their need. If you can do this successfully, then chances are those potential customers will become paying customers!

Quality Score: A Primer for the Power Behind Google Ads

Posted on by Phil

Have you ever heard of “Quality Score” when it comes to Google Ads? Chances are, if you’ve been managing a digital marketing budget, you have. Quality score is the almighty and mysterious metric that affects the performance of your CPC campaigns. But what does it mean, exactly? Let’s explore.

What Is Quality Score?

Quality score is a complex algorithm, used by Google Ads to measure the s and relevance of keywords, ads, and landing pages in your campaign. It takes into account your click-through rate (CTR), ad relevance, landing page experience, as well as several other factors. The higher your score is, the better your ad will rank organically on Google. Essentially, the quality score helps determine how much you pay per click (CPC). The higher your score is, the lower your CPC will be.

Why Does your Score Matter?

The answer to this question is simple: Quality Score matters because it affects your cost-per-click (CPC) rate. The higher your score is, the lower your CPC will be; conversely, a lower score can result in a higher CPC rate for each click to reach potential customers who could benefit from what you offer. Additionally, a high-quality score increases visibility for future prospects and can help increase overall ROI for any given campaign.

How Can You Improve Your Quality Score?

Improving scores isn’t rocket science — or at least it doesn’t have to be! Here are some tips on how to improve yours:

  • Optimize Your Keywords –Make sure that you are targeting relevant keywords with high search volume and low competition;
  • Write Relevant Ad Copy– Make sure that all ad copy speaks directly to what potential customers are searching for;
  • Create Targeted Landing Pages –Make sure that landing pages provide information about what was advertised in an easy-to-find manner;
  • Monitor Performance Regularly – Constantly monitor performance and make tweaks as necessary;
  • Utilize Negative Keywords – Make sure that irrelevant searches don’t send people to irrelevant pages on your website!

Ultimately, improving quality scores starts with your website. If you have a well-maintained and highly optimised website, that is a great platform to build off. Remember if your website sucks, it won’t convert – no matter how well you think you have optimised your google Ad campaigns.

The next step is understanding how people interact with search engine results pages (SERPs) and making changes accordingly. It also means understanding which parameters matter most when setting up campaigns and optimizing them accordingly so they perform better over time.

A "working website" picture pasted on a cardboard box

Quality Score is one of those metrics that can make or break any digital marketing effort — especially when it comes to Cost Per Click (CPC) campaigns like with Google Ads. By understanding what factors go into determining Quality Score — such as CTRs, ad relevance & landing page experience — business owners & CMOs can adjust their campaigns accordingly & optimize for maximum ROI & visibility online! With these tips in mind, you’ll be able to get ahead of the game & take advantage of every opportunity available from Google Ads! So get out there & start optimizing!

Has Custom Web Development Been Killed by Wix, Squarespace and Shopify?

Posted on by Phil

With the rise of platforms like Wix, Squarespace, and Shopify, it’s easy to assume that custom website development has become a dying profession. After all, why hire an expensive web developer when you can do it yourself with one of these free or affordable platforms? Well, the short answer is that custom web development is still alive and kicking. Let’s take a look at why this is true.

Customisation

The main reason why custom web development will always be in demand is customisation. Sure, you can create a website in minutes using one of these platforms but it won’t be unique. Your website will look like thousands of others out there!

This means it won’t stand out from the crowd and won’t give your business any competitive advantage. Custom web developers are able to create websites tailored to your brand’s needs. That means you can stand out from and stay ahead of the competition.

SEO & Performance

Another important benefit of custom web development is Search Engine Optimisation (SEO). These days, if you want your website to rank in Google search results (and who doesn’t?), then you need an SEO-friendly website structure and optimised code. This kind of optimization cannot be done on Wix or Squarespace websites. That’s because they don’t allow access to their source code. Also, custom web developers can optimise your website for loading speed too. This can make it load much faster than a template-based platform like Shopify. Faster loading times mean better user experience which in turn leads to higher conversion rates. And ultimately more money in the bank!

Security & Maintenance

Custom websites offer much more security compared to template-based sites because they are built from scratch without any pre-made plugins or modules that might be vulnerable to hackers. You may be wondering is Website maintenance is really that important. Well Yes! Custom developers can build maintenance plans into your website too. That means any updates or changes can be easily done. And even better, without needing an IT specialist every time something needs fixing or updating.

The Benefits of Custom Web Development

Custom web development offers more than just aesthetics. It can help create unique experiences that stand out from competitors. It also offers more control over the website’s functions and features. A custom site can be tailored specifically to your exact needs and objectives. Furthermore, it can allow you to scale as time goes on. For example, implementing new innovative technologies. This may be such things as artificial intelligence (AI) and machine learning (ML).

Custom web development also allows you to add plugins or extensions that enable you to do things like track analytics, collect data, and even automate certain processes. This level of customization means that your website can really stand out from the crowd. Plus, if you decide at any time that you need something specific added or changed on your website, a professional developer will be able to make those changes quickly and efficiently.

The Drawbacks of Pre-Built Web Builder Platforms

Whilst there are some advantages to using pre-built platforms such as Wix or Shopify, there are also some drawbacks which may not be immediately obvious. One of the main drawbacks is that these platforms are limited in terms of design options; plus they don’t offer much flexibility when it comes to adding new features or functionality. Another downside is that many of these pre-built solutions have certain restrictions which means you may not be able to customize your website in the way that you want. Additionally, since everyone else is using the same platform as yourself, there is little chance for differentiation between sites – meaning yours won’t stand out from its competition.

Custom Web Development isn’t going anywhere anytime soon!

Businesses of all sizes have realized the importance of having a well-designed, optimized, and secure website – something that template-based websites simply cannot provide. Whether you have an existing website that needs optimizing or are looking for a fresh start with a new site – you should definitely consider working with a professional web developer as they will ensure that your site looks great while also giving you a competitive advantage over other businesses in your field. Don’t let the “web development star” die! Hire a professional today!

Outsource Your Marketing for Maximum Efficiency

Posted on by Phil

If you’re a business owner or marketing manager, then you know how challenging it can be to manage all your marketing needs. From developing a marketing strategy to executing campaigns and analyzing results, there is just so much that needs to be done. That’s why outsourcing your marketing to a professional agency can be an effective solution. Here are some reasons why you should consider outsourcing your marketing efforts.

Time Savings & Cost-Effectiveness

Hiring an agency allows you to save time, money, and resources as they have the necessary skills and expertise to take over the whole process of managing your digital marketing campaign. By relying on professionals, you don’t have to worry about hiring extra staff or dealing with the recruitment process—which can be expensive and time-consuming. Plus, they will be able to provide advice and insights into what works best in certain situations so that you don’t have to figure it out yourself.

Outsourcing marketing Give Access To Expertise & Experience

When looking for an experienced marketing agency, look no further than Measurement Marketing! Find a team consisting of experienced people who specialise in digital marketing disciplines such as Graphic Design Search Engine Optimisation, content creation, website design & development, email campaigns, marketing automation, and more! A good agency will understand trends in the industry as well as emerging technologies that can help improve your overall online presence. This makes them an ideal partner for any business looking for reliable results from a trusted team of experts.

Focus On What Matters Most

When you own or run a business there’s enough to do right? With up to 10 hats of business that you can be wearing at any given time, time is not your friend. Whilst initiatives like Digital Boost NZ suggest you can do it all yourself. Is it really feasible? Outsourcing your marketing efforts gives you more time and resources to focus on what matters most – running your business! By entrusting all your digital marketing needs with Metric Marketing, we will handle everything from strategy development to execution and analysis of results so that you can focus on taking care of other aspects of your business such as customer service or product innovation. This way, you can rest assured knowing that your digital presence is in good hands while still having control over every decision made by our team.

Outsourcing your marketing needs is an excellent way to maximize efficiency and ensure success without breaking the bank or sacrificing quality results. With the right partner like Metric Marketing at your side, you’ll have access to expert advice and experience that helps make sure your campaigns reach their full potential while giving you more time & resources back in order to run other aspects of the business more efficiently. So if you’re serious about taking advantage of all the benefits that come with outsourcing your digital presence management – get in touch with us today! We would love to hear from you!

Customer Lifetime Value – What’s Yours?

Posted on by Phil

If you’re in business, you know that customers are the lifeblood of your company. But do you know how to measure their worth? Do you know what their customer lifetime value is? You should! Knowing your customer lifetime value is critical for understanding whether or not your marketing and sales efforts are paying off. Let’s look at why it’s so important to understand this metric and how to calculate it.

What Is Customer Lifetime Value?

Customer lifetime value (CLV) is a metric that measures the financial worth of a customer over the course of their entire relationship with a company. It’s calculated by taking into account factors such as purchase frequency, average purchase price, and estimated customer lifespan. By understanding CLV, businesses can identify which customers are most valuable and tailor their services accordingly.

How to Calculate CLV

Calculating Customer Lifetime Value (CLV) isn’t an exact science – there are many variables that need to be taken into account when determining an individual customer’s financial worth. However, there are some basic steps you can take to get a good estimate of your overall CLV:

  1. Estimate future revenue: Start by estimating the amount of revenue each customer is likely to generate in the future (over the course of their “lifetime”). This includes taking into account any upsell opportunities, loyalty programs, etc.
  2. Calculate cost per acquisition: Next, calculate the cost per acquisition (CPA) for each customer – i.e., how much does it cost you to acquire a new customer? This figure should include things like marketing expenses as well as any costs associated with servicing existing customers (such as support staff).
  3. Calculate retention rate: Finally, calculate your retention rate – i.e., how many customers do you keep over time? This rate will vary depending on the type of business you’re in; for example, subscription-based companies tend to have higher retention rates than one-off retailers or service providers.
customer lifetime value calculation visual

Image credit: Hubspot

Knowing your Numbers is Important

Knowing your customer lifetime value is essential if you want to maximise profits and ensure long-term success for your business. By calculating this number accurately, you can identify which customers are most valuable and focus on developing content for lead generation. Not only, can you then attract that ideal customer throughout their buyer’s journey. And then strategies that retain them over time. So don’t wait – start calculating your own Customer Lifetime Value today!

How Much Money Should I Spend on Google Ads?

Posted on by Phil

Are you wondering how much money to spend on Google Ads? That’s a great question! When it comes to marketing budgets, there is no “one size fits all” answer. How much Google Ads cost depends on several factors, including your target audience, the type of ad campaigns you are running, and the competitive landscape in your industry. To give you an idea of what other companies are spending each year, let’s look at how much the world’s biggest brands are investing in Google Ads.

google ads audit image

Google Ad Spend By Industry

The amount that companies spend on Google Ads varies widely depending on their industry. For example, the top 10 advertisers across all industries spent $3.8 billion combined in Q2 of 2019.

Of those 10 companies, three were retail-focused

  • Walmart
  • Amazon
  • Home Depot

Two were technology companies:

  • Apple
  • Microsoft

Two were telecommunications providers

  • AT&T
  • Verizon Wireless

Two were auto manufacturers:

  • General Motors
  • Hyundai Motor America

And one was a pharmaceutical company

  • AbbVie

Google Ad Spend By Region

It is also important to consider where these ads are being served. The top 10 advertisers spent more than $2 billion dollars just in the United States alone during Q2 of 2019. That’s nearly half of their total budget for the quarter! Other countries such as Canada ($113 million) and Germany ($95 million) also saw significant investments from these major brands. This shows that it is not just domestic markets that have high ad spending but international ones as well.

What’s your Digital Strategy?

As you can see, there is no single “right” answer when it comes to how much money you should be spending on Google Ads each year. Or even each quarter or month for that matter! Every business has different needs and goals when it comes to their digital marketing strategy. However, looking at what the world’s biggest brands are doing with their ad budgets can provide valuable insight into trends within your own industry or region. Thus giving you a better understanding of where your own budget should stand in order to compete effectively! One positive is that Google Ads now charge GST in New Zealand, so at least you can factor that in and claim it back.

So where’s the best place to start with all of this digital marketing stuff? Well, to undserstand how much to spend on Google Ads, is to ensure you have an overarching plan. A Digital Marketing Roadmap it a great tool to have. Not only will it define your goals, but who to target and where.

Digital Marketing Roadmap Product Image